Hello everyone,
We have submitted an update to Apple to solve this issue, and we are waiting on them to approve it.
There is a temporary fix until the update goes through. Pair the Apple device directly to the transmitter, instead of letting the BioForce app find it. Go through Settings>Bluetooth and connect the transmitter. Once it has been successfully paired, open the BioForce app and take your reading as normal.
Please re-post and let me know if the workaround lets you take a reading. Sorry for the inconvenience, and thanks for your patience.
Thank you, Conor! The workaround you suggested worked for me. Now I am just missing the data from the 3 days that I used my phone instead of my iPad. I know I can get all the data on the computer, but I do like to see the trends on the iPad.
Hi Mary,
Glad to hear the workaround was successful!
At this point, there is not a "download" function for the mobile app. This is a great idea however, and is a feature that we are looking into as we seek to improve the overall functionality of the BioForce app. Stayed tuned!
I upgraded iOS 9.01 recently on my iPhone 6 and still when I opened the app it immediately closed. Resetting didn't help. How can I fix this?? Please help. Angela
Mary Walczak
I upgraded yesterday to iOS 9.0 on my iPad and today when I opened the app it immediately closed. Restarting didn't help.
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